About Our Brand
What makes your brand unique?
Our brand combines traditional craftsmanship with contemporary designs, offering high-quality ethnic wear tailored for modern women.
Where are your products made?
Our products are handcrafted by skilled artisans across [location/region], ensuring authenticity and supporting local craftsmanship.
Products and Materials
What types of clothing do you offer?
We specialize in a wide range of ethnic clothing, including sarees, lehengas, kurtas, anarkalis, and fusion wear.
What materials do you use?
We use premium materials like silk, cotton, georgette, chiffon, and more, ensuring comfort and elegance in every piece.
Are your fabrics eco-friendly?
Yes, we prioritize sustainable and eco-friendly materials whenever possible.
Sizing and Customization
How do I choose the right size?
Please refer to our detailed size chart available on each product page. For additional help, feel free to contact our customer support team.
Do you offer custom stitching or tailoring?
Yes, we offer customization services on select products. Contact us with your requirements, and we’ll guide you through the process.
Can I request alterations after receiving my order?
Minor alterations can be accommodated; however, additional charges and shipping fees may apply.
Orders and Shipping
How can I place an order?
You can place your order directly on our website. Add your desired items to the cart, proceed to checkout, and follow the instructions to complete your purchase.
Do you offer international shipping?
Yes, we ship worldwide. Shipping charges and delivery times will vary based on your location.
How long does delivery take?
Standard shipping typically takes 2-4 days for domestic orders and 2-4 days for international orders.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email.
Returns and Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unworn, unwashed items with tags intact. Customized items are non-refundable.
How do I initiate a return or exchange?
Contact our customer service team with your order details to initiate the process.
Are there any charges for returns?
Return shipping fees may apply, unless the item is defective or incorrect.
Care and Maintenance
How do I care for my ethnic clothing?
We recommend dry cleaning for delicate fabrics like silk and georgette. For cotton and everyday wear, follow the washing instructions provided with each garment.
Do you provide fabric care instructions?
Yes, care instructions are included on each product page and with your order.
Payment and Security
What payment methods do you accept?
We accept major credit/debit cards, net banking, and mobile wallets. For international customers, we support PayPal.
Is my payment information secure?
Absolutely. We use industry-standard encryption to ensure your payment details remain safe and secure.
Promotions and Discounts
Do you offer discounts or promotions?
Yes, we frequently run seasonal sales and offer exclusive discounts to our newsletter subscribers.
How can I stay updated about sales and new arrivals?
Subscribe to our newsletter and follow us on social media for the latest updates.
Contact Us
How can I reach customer support?
You can contact us via email at contact@ruhhboutique.com, call us at (+91) 90884 01292, or use the live chat feature on our website.
What are your customer service hours?
Our support team is available for 24*7